How to Fix Gcash an Error Occurred Problem with Solution

GCash, an error occurred on many devices, and all use this online payment app. But here you will find the solution for “GCash an error occurred.”

GCash is one of the most popular online cash payment apps. It also works as a mobile wallet and is used for paying bills, buying online products, sending money, or shopping online.

This application is mainly used in the Philippines but is also available in India, Japan, the USA, the UK, South Korea, Australia, and many other European countries. With over 75 million active users, this online payment app provides excellent service, but along with pros, it also has some cons.

The GCash application is for all smartphone users. As we all know, not just GCash but all applications have their drawbacks, and users always have to find solutions for errors that occur on their payment apps. The same situation has occurred, where many people are facing an error written as “GCash an error occurred.”

What is GCash an Error Occurred?

Whenever this issue comes up, you will not be able to open the GCash app because it displays an error message like “GCash an error occurred” on the blue box. Then it shows a message like, “We will be right back.”

There are some important basic steps that you can do by yourself, such as switching your mobile number to fix this issue or switching your network connection. You could also try closing and restarting your GCash application. If all these troubleshoots don’t work, then you can try the following steps to fix the “GCash an error occurred” error.

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How to Fix Gcash an Error Occurred Problem with Solution

Step 1: First, go to the GCash app info page. Then, your app info page will open, and you must click on the “storage” option.

GCash app
GCash app

Step 2: After you click on the storage option, click the “clear cache” option.

Step 3: After you click on clear cache, the third and most important step is to click on “clear all data”.

GCash app clear all data
GCash app clear all data

Step 4: After you are done with all the above steps, you need to return to the app info page, and then the next step is to click on “app permissions.”

Step 5: In step 5, you need to click on “physical activity” and then it will take you to the physical activity permission page, where you need to click on “Allow”.

GCash app app permissions
GCash app app permissions

Step 6: then you need to click on “photos and videos” and there again you need to click on “allow”.

Step 7: The next step is to click on “nearby devices,” and then on the next page, you need to press the allow option.

GCash app app permissions allow
GCash app app permissions allow

Step 8: In step eight, click on “notifications,” and then turn on the “show notification” option on the next page. 

Step 9: In this step, you need to click on “music and audio,” the same way you have done for all other apps, like clicking on “allow.” 

Step 10: After following the above steps, click “Microphone” and “Allow.”

GCash app app allow
GCash app app allow

Step 11: You must do the same for the three remaining app permissions, such as camera, location, and contacts. You must click on all three options and again click “Allow.”

Step 12: The next step is to open the Play Store. There, you have to search for GCash in the search bar. After the result shows up, just click on the GCash app logo.

Step 13: You must check if an update is available in this step. If not, click on the open option. 

GCash app Update
GCash app Update

Hopefully, your “GCash an error occurred” error will disappear from your device. Hopefully, all the above steps will fix your problem. If it doesn’t work, you must go to the browser and search in the search bar as “GCash down detector”.

Then click on the “downdetector” website, and there it will show whether the GCash app server is down or what. If the server is down, then you have to wait for some time until they fix the use because the problem is on their side. 

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